1 reviews | Active since May 2026
I am a customer of Debt Rescue for 2 years now, i never had a problem until lately where my financial circumstances unfortunately changed
I am a customer of Debt Rescue for 2 years now, i never had a problem until lately where my financial circumstances unfortunately changed. I tried to get in contact woth Debt Rescue via their whatsapp line, which is non existing when asking for help as it does not work. I sent numerous emails to their support to which the responses are slow. This made me feel not as a valued customer. I decided to go to their offices to see of there is some that can atleast assist me. I was greeted by a ln elderly lady MEMORY, and she was such a lovely person, listening to my situation and assuring me that she will help me and sort my queries out. It is only because of Memory that i am rating 5 stars for Debt Rescue, else they would have been given 2 stars when it comes to customer service and relationships.
Thank you so much for taking the time to share your honest feedback and experience with us. 💙 We truly appreciate your continued support over the past 2 years and are sorry to hear that your recent experience with communication and support did not meet the standard you expected during a difficult change in your financial circumstances.
At the same time, we are incredibly grateful for your kind words about Memory Oosthuizen. It means so much to hear that she welcomed you warmly, listened to your situation with care and understanding, and reassured you that she would assist in resolving your queries. Providing compassionate and supportive service during challenging times is exactly what we strive for.
We will certainly share your wonderful feedback with Memory — your recognition of her kindness and willingness to help will mean a great deal to her.
We also value your feedback regarding communication channels and response times, as this helps us identify areas where we can continue improving our customer service experience.
Thank you once again for your honesty, support, and for giving us the opportunity to assist you. 🌟
Kind Regards
Marlize
Debt Rescue
Thank you so much for taking the time to share your honest feedback and experience with us. 💙 We truly appreciate your continued support over the past 2 years and are sorry to hear that your recent experience with communication and support did not meet the standard you expected during a difficult change in your financial circumstances.
At the same time, we are incredibly grateful for your kind words about Memory Oosthuizen. It means so much to hear that she welcomed you warmly, listened to your situation with care and understanding, and reassured you that she would assist in resolving your queries. Providing compassionate and supportive service during challenging times is exactly what we strive for.
We will certainly share your wonderful feedback with Memory — your recognition of her kindness and willingness to help will mean a great deal to her.
We also value your feedback regarding communication channels and response times, as this helps us identify areas where we can continue improving our customer service experience.
Thank you once again for your honesty, support, and for giving us the opportunity to assist you. 🌟
Kind Regards
Marlize
Debt Rescue