ER
Euneda R

1 reviews | Active since Nov 2017

21 Sept 2021, 09:53

HORRIBLE - DO NOT USE THEM

When i started with Debt Rescue all was fine and well. The service was amazing and i trusted them. I even let my Fiance go on debt rescue. What a mistake. we never received our statements untill today. When i asked them to help me after retrenchment and couldn't pay for a few months, because UIF didn't pay me and didn't have a job. They said I must pay them the balance owed before they could put me on a lower payment plan, they did nothing to help me, just through their hands in the air and didn't bother.

Also my Fiance Capitec loan advised that they only paid them a couple of times and never again.

I will tell everyone not to go with debt rescue ever, as it seems they have become shady and cannot take responsibility and once they have their money, they don't care about the client there after.

Which I could put a billboard up stating to people out there not to go with them EVER.

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Replies (3)
ER
Euneda R's update21 Sept 2021, 09:54
Reviewer Update
WISH NOT WHICH
Debt Rescue
Debt Rescue's reply21 Sept 2021, 10:14
Official
Good day,   Thank you for bringing this matter to our attention and affording us the opportunity to assist.
 
 It is never our intention to cause you any frustration.
 
 One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
 
 Regards,
 
 Debt Rescue Team 
ER
Euneda R's update21 Sept 2021, 10:47
Reviewer Update
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