RP
Rachelle P
1 reviews | Active since Feb 2024
17 Feb 2024, 11:07
Horrible Customer Service
I received my paid up letter (with a huge struggle) in December 2023. Mr Price was one of the accounts that was paid up in 2021..Guess what! I was handed over to attorneys in Jan of 2024. I have sent it to them to resolve and the ticket was closed after they stated they have sent the paid up letter to the attorneys. I have since heard nothing. Please just stay away, Debt Rescue's customer service is non existent and I feel sorry for the few (maybe a hand full) employees who actually do their job.
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Replies (1)Debt Rescue's replyOfficial
17 Feb 2024, 11:09Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
Debt Rescue's reply17 Feb 2024, 11:09
Official
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
