SA
Stacey A
1 reviews | Active since Nov 2018
13 Dec 2023, 09:59
Held hostage
I am currently experiencing the worse service with Debt rescue!
5 years ago getting on board was easy, i received immaculate service up until now that i need to receive my Clearance certificate.
I am not receiving feedback from the clearance department, my mails and whatsapps is being ignored. I am done with all my payments months ago but still have not receive my clearance certification.
Please people let me warn you against Debt Rescue, their service is is great until they have you. They will keep you hostage!
My financial life is ruined. My husband and i are stuck because of Debt Rescue. They just simply dont care
I will be going the media and getting myself a lawyer.
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Debt Rescue's replyOfficial
13 Dec 2023, 10:08Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
Debt Rescue's reply13 Dec 2023, 10:08
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team