AP
Andre P

1 reviews | Active since Feb 2022

05 Feb 2022, 10:40

Gatvol!!!

Never ever use this paople. They just take your money and do not do what they are getting paid for. In Feb 2019 I was supposed to make my final payment. Then they suddenly the final payment went from R4000 to R32000. When I questioned this they told me they will freeze the account till sorted out. Almost every second week I would sent a email to hear what is going on and the reply would just be it has been handed over to their accounts department. In month 2 I received an email that they are terminating my account with them due to none payment. The banks attournyes started phoning me and sending me emails. I told them the story and they said the last payment they received was in Des the previous year. I then contacted Debt rescue about this and they just said they will look into it. The bank phoned me a week or two later and told me that my account was paid in full. But it is now 2021 and my credit record still says I am under Debt review. I have sent all paid uo letters to them in 2019 and again this year and I just get no response from them. Please please people DO NOT USE THEM!!

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Replies (1)
Debt Rescue
Debt Rescue's reply09 Feb 2022, 17:31
Official
 Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
  
  It is never our intention to cause you any frustration.
  
  One of our Complaints Resolution Consultant have attended to your complain and provided you with feedback.

Debt Rescue Team