MM
Maropeng M
1 reviews | Active since Jul 2021
04 Jan 2022, 05:22
Frustration continues
Funds(R2 320,67)distributed to fnb account while the account is paid up and closed with my last concern email Bianca Naidoo promised that , no funds will be distributed to that account(fnb account)in future and the funds that were successfully distributed will go back to IPDA. And what frustrates more is why do funds go back to IPDA not to the other creditors that are still active. That happened for a period of 2 months which were November and December,which makes R2 320,67 X2 down the drain. Which was gonna paid up my last account I'm left with.
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Replies (5)
Debt Rescue's replyOfficial
04 Jan 2022, 11:10 Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
Debt Rescue's reply04 Jan 2022, 11:10
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
MM
Maropeng M's updateReviewer Update
06 Jan 2022, 13:45Received a call from a guy who introduced himself as KG(Kgaugelo)who promised he would do the follow up with FNB and will get back to me. I'm patiently waiting for a positive response this time. Will update again soon.
MM
Maropeng M's update06 Jan 2022, 13:45
Reviewer Update
Received a call from a guy who introduced himself as KG(Kgaugelo)who promised he would do the follow up with FNB and will get back to me. I'm patiently waiting for a positive response this time. Will update again soon.
Debt Rescue's replyOfficial
09 Feb 2022, 17:46Good day.
We confirm that Kgaogelo has provided you with feedback regarding the above complain,
We confirm that Kgaogelo has provided you with feedback regarding the above complain,
Debt Rescue's reply09 Feb 2022, 17:46
Official
Good day.
We confirm that Kgaogelo has provided you with feedback regarding the above complain,
We confirm that Kgaogelo has provided you with feedback regarding the above complain,
MM
Maropeng M's updateReviewer Update
16 Feb 2022, 19:36Positive feedback received thanks Kgaugelo,cash received
MM
Maropeng M's update16 Feb 2022, 19:36
Reviewer Update
Positive feedback received thanks Kgaugelo,cash received
Debt Rescue's replyOfficial
17 Feb 2022, 10:18 Good day,
Thank you for the wonderful compliment.
We value the excellent service provided to you by our employees and appreciate the positive feedback received from you as our valued client. It is through your compliments and positive criticism that we will be able to offer our clients a superior customer service experience.
Once again we appreciate your positive feedback and look forward to continuously serving you.
Regards,
Debt Rescue Team
Thank you for the wonderful compliment.
We value the excellent service provided to you by our employees and appreciate the positive feedback received from you as our valued client. It is through your compliments and positive criticism that we will be able to offer our clients a superior customer service experience.
Once again we appreciate your positive feedback and look forward to continuously serving you.
Regards,
Debt Rescue Team
Debt Rescue's reply17 Feb 2022, 10:18
Official
Good day,
Thank you for the wonderful compliment.
We value the excellent service provided to you by our employees and appreciate the positive feedback received from you as our valued client. It is through your compliments and positive criticism that we will be able to offer our clients a superior customer service experience.
Once again we appreciate your positive feedback and look forward to continuously serving you.
Regards,
Debt Rescue Team
Thank you for the wonderful compliment.
We value the excellent service provided to you by our employees and appreciate the positive feedback received from you as our valued client. It is through your compliments and positive criticism that we will be able to offer our clients a superior customer service experience.
Once again we appreciate your positive feedback and look forward to continuously serving you.
Regards,
Debt Rescue Team