CV
Chantelle V
1 reviews | Active since Apr 2021
28 Jul 2025, 12:44
Falling deeper into Debt
I loaded a request in February 2025 regarding accounts installments that was not calculated correctly since May 2023. It was not a mistake from my side, and my debt is just increasing monthly, that was not the point to become a client of DebtRescue. I am not winning at all, they phone me from SPAM numbers which I will not answer. I asked for recon on my account because it was calculated wrong from the beginning but till today nothing has been done.
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Debt Rescue's replyOfficial
28 Jul 2025, 12:48Good day Chantelle,
Thank you for reaching out and bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating this must be, especially regarding your request from February 2025 and your concerns about incorrect instalment calculations dating back to May 2023. A senior consultant will be assigned to thoroughly investigate the issue and provide proper feedback on your recon request as soon as possible.
Kind regards
Marlize
Debt Rescue
Thank you for reaching out and bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating this must be, especially regarding your request from February 2025 and your concerns about incorrect instalment calculations dating back to May 2023. A senior consultant will be assigned to thoroughly investigate the issue and provide proper feedback on your recon request as soon as possible.
Kind regards
Marlize
Debt Rescue
Best regards,
Debt Rescue's reply28 Jul 2025, 12:48
Official
Good day Chantelle,
Thank you for reaching out and bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating this must be, especially regarding your request from February 2025 and your concerns about incorrect instalment calculations dating back to May 2023. A senior consultant will be assigned to thoroughly investigate the issue and provide proper feedback on your recon request as soon as possible.
Kind regards
Marlize
Debt Rescue
Thank you for reaching out and bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating this must be, especially regarding your request from February 2025 and your concerns about incorrect instalment calculations dating back to May 2023. A senior consultant will be assigned to thoroughly investigate the issue and provide proper feedback on your recon request as soon as possible.
Kind regards
Marlize
Debt Rescue
Best regards,