Extremely Disappointed

I have been a consistent paying customer with Debt Rescue since 2021. I am a young individual who had no clue what I was getting myself into, I put my full trust into the debt counselors assisting me as well as the company itself in hopes of seeing financial freedom. At first everything looked to be well, a seemingly nice bright picture was painted. Fast forward to 2024, when i am now supposed to be nearing the end of my journey with Debt Rescue, my statements are now making no sense and not adding up at all. Every month i log onto my portal and my end date gets pushed further away by 3 months each time. I am very well aware that amounts shown are only estimates but I am also educated enough to know that estimates out by 200% are a problem. I have done extensive breakdowns and calculations from when I started this process to date, which indicates that I should be fully paid up by now. Not to mention the amount of money debited by IPDA that my creditors statements claim they never received, so there are how many payments unallocated yet my finish date keeps getting pushed further? I have been through every avenue to try to get some sort of assistance and keep getting shut down the same way. I have very patiently waited the "5-10 days" turnaround time stated telephonically & via email by Debt Rescue, however it has been almost 2 months collectively after my initial phone calls and complaints. Where a recon was supposed to be done on my profile and I am yet to receive feedback. There are court orders in place that need to be adhered to by all parties. After reading through hundreds of 1 star rating reviews realizing I am not the only one, I whole heartedly regret my decision choosing Debt Rescue, I have come to realize that if I thought this was bad, I am going to have even more trouble getting clearance certificates and the list goes on. I am hoping there is a light at the end of the tunnel and this situation can be resolved amicably and as soon as possible.