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Gretchen G

1 reviews | Active since Sept 2022

18 Apr 2023, 15:26

EXCELLENT CUSTOMER SERVICE FROM MARLIZE VAN WYK

I have been with Debt Rescue for seven years and have had good and bad service - it all depends who helps you with your query.

I dealt with Marlize Van Wyk over the past 2-3 weeks to resolve a query that remined unresolved since October 2022. You are a star and an absolute asset to your company, Marlize. You were kind, helpful, professional yet polite, kept to your word, followed up with other departments to assist me with my query AND resolved it for me to my greatest satisfaction over a short period of time. You followed up with emails and confirmed information and kept to your word. I would suggest Debt Rescue make use of you in a training capacity so you can teach some of your colleagues what customer service is all about!! Well Done and Thank you again for exceptional customer service.

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