Excellent Customer Service

This rate goes out to your customer service Team Leader, Mpho Temane. This gentleman chose to "listen to understand" when others "listened to respond". He assisted me with a 4-month pending query in under 2 hours. I cannot express by gratitude enough. Mpho, it is people like you who keep us loyal to companies even in stormy situations. Please continue doing your work as well as you do. You are a customer service GIANT!!!