cS
carrie S

1 reviews | Active since Feb 2015

05 Jun 2022, 09:53

Don't use these administrators you will regret it

Beyond pathetic at debt administration. They are very quick to attend to putting you under review but pathetically slow to attend to the actual administration of your accounts and then when you out of your own volition pay up your debt they are absolutely PATHETIC in providing a clearance letter to your attorneys when you request a clearance letter to have the review order lifted. DONT use them they fail to administer accounts have a billion excuses and what they couldn't do in 5 yrs I did on my own with creditors in 2. I will be lodging a complaint through the ombudsman about their failure to adhere to regualtory requirements in issuing a clearance certificate as well as their pathetic account administration.

0
Replies (2)
Debt Rescue
Debt Rescue's reply06 Jun 2022, 09:00
Official
Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
  
 It is never our intention to cause you any frustration.
  
 One of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.

Debt Rescue Team 
cS
carrie S's update07 Jun 2022, 08:27
Reviewer Update
Is this feedback going to be sometime this century since I am still waiting on a reply from your complaints department on an email sent over 5 days ago hence this complaint or is the above reply just an automated generic response to placate irritated customers waiting for your company to discharge it's regulatory required services.