DV
Duvane V

1 reviews | Active since Jan 2016

19 Jan 2022, 13:35

DON'T USE DEBT RESCUE

Don't use debt rescue. No one ever responds to any emails or try to assist. I paid up all my accounts and provided all the paid up letters to them 7 days ago and waited with no feedback from their side. I phoned the credit bureau myself and they stated they never received all my paid up letters and that if i have all my letters the flag on my name should be removed within 2-5 days from @debtresque still has not sent me any feedback as to why i am waiting so long i have sent multipal emails bit i just get the same email back stating they are working on my enquiries. Phoning them Is a nightmare and ive worked with more than 3 people assistinge me with the same issue. Still not respolved

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Replies (1)
Debt Rescue
Debt Rescue's reply19 Jan 2022, 14:02
Official
Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
 
 It is never our intention to cause you any frustration.
 
 One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
 
 Regards,
 
 Debt Rescue Team