FM
Faranaaz M

1 reviews | Active since Aug 2014

14 Jan 2021, 11:25

Don’t trust debt rescue with your money! You will regret it, they don’t know what they are doing with your money.

The service is absolutely terrible. They are extremely *********** and despite begging for a managers assistance for 4 months I still have not been helped. MFC just called to repossess my vehicle as they have not been paid for 4 months yet I made the full payments.

They can’t tell me why my creditor was removed from my payment plan or how that happened.

They don’t know what they are doing and nobody ever resolves any matters.

Now MFC is coming to take my vehicle away when I have not missed a single payment.

I wrote a review on hello Peter on Monday and I’m still waiting for them to get management to call me. Just shows how useless they are.

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Replies (2)
Debt Rescue
Debt Rescue's reply14 Jan 2021, 11:51
Official
  Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team. 
FM
Faranaaz M's update14 Jan 2021, 11:55
Reviewer Update
That’s what u said on Monday. And I still have no assistance whatsoever.