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bmoema B
1 reviews | Active since Jul 2017
18 Nov 2021, 08:33
Don't trust Debt Rescue with your money
I am unhappy with Debt Rescue service. I pay them R3200 to pay my creditors and one of my creditors has as a result handed me to MBD for non-payment and I want a refund from them since they failed to pay the creditors ( Standard Bank) or will have to report them to the National Credit Regulator
I contacted them in October ( on their WhatsApp line) and they promised to call me back but didn't and yet I am paying a whopping R3200 every month to them. I want a refund from them or I will take legal action against them
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Replies (2)
Debt Rescue's replyOfficial
18 Nov 2021, 09:02 Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
Debt Rescue's reply18 Nov 2021, 09:02
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
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bmoema B's updateReviewer Update
18 Nov 2021, 09:19I instituted this complaint since the 23rd of October 2021 and on that same day you promised to call me back , but until today you never did
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bmoema B's update18 Nov 2021, 09:19
Reviewer Update
I instituted this complaint since the 23rd of October 2021 and on that same day you promised to call me back , but until today you never did