DK
Denis K
1 reviews | Active since Sept 2017
29 Apr 2024, 09:45
DO NOT USE Debt Rescue - No response to existing clients
You are lucky to even get 1 star. i have raised a question through the normal channels (email and phone calls) yet no response to both my tickets. yet, if i enquire about joining debt rescue from a new number, i get contacted within 2 hours. yet existing customers are given the middle finger. i have waited long enough. no feedback ON BOTH MY TICKETS by close of business 29 April 2024, will result in you getting reported to the NCR. why are you not paying my creditors, now they are calling me saying i am in arears.
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Debt Rescue's replyOfficial
29 Apr 2024, 12:29 Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
Debt Rescue's reply29 Apr 2024, 12:29
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team