Do not ever use Debt rescue!! Worst decision ever!!!!

I have been under debt review for the past 5 years, and to me this sounded like the solution to my problems, I was not behind on my instalments, I just needed a plan to start paying off my debt to have more money available during the month. This however has been the worst financial decision I have ever made. This company said everything they needed to say to hook me in and now five years later, after they promised I would be debt free, my name would be cleared, etc, I am fighting endlessly to get in contact with someone there. Their customer service department is non existent, I don't owe them anything, yet they are trying to deduct money monthly, they don't update your balances, even though you have submitted it to them multiple times. I am now struggling to get my name cleared, someone that never once skipped a payment before I joined debt review. I am beyond frustrated and fed up with this company!!!!