ZK
Zee K

1 reviews | Active since Jun 2016

01 Aug 2016, 07:49

Disgusting service

<p>I have paid up all my debts but the people at debt rescue are refusing to clear my name . I have provided with my letters and everytime .when I call no one is helpful. They do not understand how they are ruining my life and being unprofessional . I have called but they not replying to my calls or emails </p>

0
Replies (2)
Debt Rescue
Debt Rescue's reply01 Aug 2016, 09:11
Official

Good day,

Thank you for raising your concerns.

We confirm that we have responded to your emails and have been in contact to assist with resolving this matter. As of this morning we have recieved confirmation from Standard Bank that they are in the process of writing off a balance which they provided us in error. A paid up letter should be available in the next 2 business days to enable us to proceed with issuing a clearance certificate.

Regards,

Debt Rescue Complaints Team

Debt Rescue
Debt Rescue's reply01 Aug 2016, 14:15
Official

Good day,

We hereby confirm that your matter has been resolved and trust that you will find it in order.

Please feel free to contact us should you need further assistance.

Regards,

Debt Rescue Team