MH
Mariam H

1 reviews | Active since May 2020

10 Nov 2021, 07:52

Disgusted by there no care attitude

I am under debt review with debt rescue. I am callimg them every month too sort things out short payments in there behalf as I am making payments too them. Now this morning Absa Loan has cancelled my debt review. What a ball of unprofessionalism what are they doing they adding on too a persons stress and they sont contact u they send an email but never give you feedback on the outcome. No man

0
Replies (3)
Debt Rescue
Debt Rescue's reply10 Nov 2021, 08:31
Official
 Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
 
It is never our intention to cause you any frustration.
 
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
 
 Regards,
 
 Debt Rescue Team 
MH
Mariam H's update10 Nov 2021, 08:40
Reviewer Update
Good day,

I have bern calling in every month too your call centre I have sent emails. No joy at all. The buck stops at enquiry.

Nobody resolves your queries ever. My debt teview with Absa loans has been cancelled.

Now I must still wait wow.How long do they investigate..
Debt review is a sham.

Because they add on too ur stress.




MH
Mariam H's update11 Nov 2021, 07:31
Reviewer Update
Well, this morning

At 07h20 Wesbank Direct axis wants there arrear amount of R3881 immediately.

Now what happens now I dont have this money at all.

What a load of trollip from Debt rescue.