OM
Omphemetse M

1 reviews | Active since Dec 2018

19 Oct 2021, 15:57

Deirdre - SHE IS THE BEST

There's lady called Deirdre. She has always kept her promise. I know her name because every time she answers the phone, she introduces herself, and I can always hear that she says it with a smile. Most of the time when I called it would be because I am angry, frustrated and annoyed, but whenever I hear her, I know she will make it better. Please do no be mistake by my rating, I am not rating the Company, I am rating the person. Whenever she would transfer the call and it goes back to her, if she says I will find you someone, she has always done that. Sometimes she would even call me back to check if someone have called me. I have never dealt with someone who makes sooooo much effort for customer satisfaction, even myself I do not do it. Thank you Deirdre for all your hard work, I hope Debt Rescue recognizes your effort and properly compensate you for it. YOU ARE THE BEST!!!

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Replies (1)
Debt Rescue
Debt Rescue's reply19 Oct 2021, 19:21
Official
Good day,
 
 Thank you for the wonderful compliment.
 
 We value the excellent service provided to you by our employees and appreciate the positive feedback received from you as our valued client. It is through your compliments and positive criticism that we will be able to offer our clients a superior customer service experience.
 
 Once again we appreciate your positive feedback and look forward to continuously serving you.
 
 Regards,
 
 Debt Rescue Team