Debtresue. Dont use them

We went to Debtresue for help, 8 years ago. after a lot of trouble with banks vehicle houses, we managed to pay up our accounts. Now to get clearance from Debtresue is a bigger headache than all of the other problems we had. we keep on sending them the documentation they keep on replying they don't have it. i sent a mail and received a ticket number. the Ticket number is not on their system nor my mail. mails get lost, and their systems don't work. watch out for them, they don't pay you accounts on time then the banks want to repossess your belongings.