KG
Keithan G
1 reviews | Active since Mar 2012
19 Dec 2024, 11:43
DEBT RESCUE - WORSE OFF than BEFORE!
After one and a half years - I am in arreas with my bond (R300 000.00), additionally I have found out that ALL my accounts were paid LESS than the Interest amount - now this leaves me with a Super Sour Taste in my mouth and a WHOLE lot of debt that I NEVER had before Signing up with Debt Rescue. Trying to find someone to assist is a Night mare - the personal responsible for my account keeps passing me onto other agents who DO NOTHING!
Fast forward to today - I have settled 2 accounts - asking for them to redistribute - and NO REPLY! I am trying to get out of Debt rescue - and THIS is also a NIGHT MARE!!!
If you are Thinking of Debt Rescue - IT IS NOT WORTH IT! Make payment plans - it will be ok!
Helpful (0)
Replies (3)0
Replies (3)
Debt Rescue's replyOfficial
19 Dec 2024, 13:00Good day
Janika will be in contact soon
Regards
Marlize
Janika will be in contact soon
Regards
Marlize
Debt Rescue's reply19 Dec 2024, 13:00
Official
Good day
Janika will be in contact soon
Regards
Marlize
Janika will be in contact soon
Regards
Marlize
Debt Rescue's replyOfficial
19 Dec 2024, 13:47Good day Keithan
Thank you for reaching out to us and sharing your concerns. We deeply regret to hear about your experience and the challenges you’ve encountered. Please rest assured that we take your feedback very seriously and are committed to addressing this matter urgently.
We understand how frustrating it must be to deal with delays in assistance and communication, especially regarding the redistribution of settled accounts and your concerns about your bond and account payments. Customer service is critical to us, and we will ensure that this matter receives our full attention.
A dedicated team member will review your account in detail and reach out to you as soon as possible to provide clarity and assistance. In the meantime, should you wish to share any additional details, please feel free to message us directly so we can expedite the resolution.
We sincerely appreciate your patience and the opportunity to make things right.
Regards
Marlize
Debt Rescue
Thank you for reaching out to us and sharing your concerns. We deeply regret to hear about your experience and the challenges you’ve encountered. Please rest assured that we take your feedback very seriously and are committed to addressing this matter urgently.
We understand how frustrating it must be to deal with delays in assistance and communication, especially regarding the redistribution of settled accounts and your concerns about your bond and account payments. Customer service is critical to us, and we will ensure that this matter receives our full attention.
A dedicated team member will review your account in detail and reach out to you as soon as possible to provide clarity and assistance. In the meantime, should you wish to share any additional details, please feel free to message us directly so we can expedite the resolution.
We sincerely appreciate your patience and the opportunity to make things right.
Regards
Marlize
Debt Rescue
Debt Rescue's reply19 Dec 2024, 13:47
Official
Good day Keithan
Thank you for reaching out to us and sharing your concerns. We deeply regret to hear about your experience and the challenges you’ve encountered. Please rest assured that we take your feedback very seriously and are committed to addressing this matter urgently.
We understand how frustrating it must be to deal with delays in assistance and communication, especially regarding the redistribution of settled accounts and your concerns about your bond and account payments. Customer service is critical to us, and we will ensure that this matter receives our full attention.
A dedicated team member will review your account in detail and reach out to you as soon as possible to provide clarity and assistance. In the meantime, should you wish to share any additional details, please feel free to message us directly so we can expedite the resolution.
We sincerely appreciate your patience and the opportunity to make things right.
Regards
Marlize
Debt Rescue
Thank you for reaching out to us and sharing your concerns. We deeply regret to hear about your experience and the challenges you’ve encountered. Please rest assured that we take your feedback very seriously and are committed to addressing this matter urgently.
We understand how frustrating it must be to deal with delays in assistance and communication, especially regarding the redistribution of settled accounts and your concerns about your bond and account payments. Customer service is critical to us, and we will ensure that this matter receives our full attention.
A dedicated team member will review your account in detail and reach out to you as soon as possible to provide clarity and assistance. In the meantime, should you wish to share any additional details, please feel free to message us directly so we can expedite the resolution.
We sincerely appreciate your patience and the opportunity to make things right.
Regards
Marlize
Debt Rescue
KG
Keithan G's updateReviewer Update
19 Dec 2024, 13:48I have been waiting for someone to reach out to me for the past 6 months - this was when i first notice my bond was in Arreas - however 6months in - and still NO ONE has reached out!
KG
Keithan G's update19 Dec 2024, 13:48
Reviewer Update
I have been waiting for someone to reach out to me for the past 6 months - this was when i first notice my bond was in Arreas - however 6months in - and still NO ONE has reached out!