HM
Hettie M

1 reviews | Active since Sept 2020

02 Sept 2020, 09:30

Debt Rescue Struggles

I have had such bad service with Debt rescue.

They do not give you the correct figueres, they do not keep track of your paymnets and final figueres properly, and takes months and 100's of mails to get something out of them.

There is a credit that needs to be paid back to me from my prevouis bank for R4900 I have been struggling with them since Jun, I sent though my ID copy and Bankstatemetns like they requested. I am still struggling for a refund, now all off a sudden the amount that should be refunded is diffrent.

They do not give you the true figueres and they do not recon your accounts probalry.

I am fed up, do be other peoples brains and to do their work, thats why they get a salary.

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Replies (1)
Debt Rescue
Debt Rescue's reply02 Sept 2020, 10:02
Official
Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team.