MH
Matt H
1 reviews | Active since Apr 2023
18 Apr 2023, 08:26
Debt rescue services
The company is quick to jump in and assist you when you send email to please contact to get advise of services etc, how ever they are not that great with after service or even dealing with complaints and you need to hound them to get a response. Not great at at all.
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Replies (2)MH
Matt H's updateReviewer Update
18 Apr 2023, 08:31I logged a complaint regarding the poor service from Debt Rescue and got a call on the 11th of April by Memory Oosthuizen which then was ment to get feedback by Friday the 14th of April and never did. On Monday 17th April I sent another email following on why feedback was not submitted to me with then zero feedback to that. It’s now the 18th of April and need to write this review as it’s the only way any from Debt rescue actually gets back to you.
MH
Matt H's update18 Apr 2023, 08:31
Reviewer Update
I logged a complaint regarding the poor service from Debt Rescue and got a call on the 11th of April by Memory Oosthuizen which then was ment to get feedback by Friday the 14th of April and never did. On Monday 17th April I sent another email following on why feedback was not submitted to me with then zero feedback to that. It’s now the 18th of April and need to write this review as it’s the only way any from Debt rescue actually gets back to you.
Debt Rescue's replyOfficial
18 Apr 2023, 09:23 Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.
Debt Rescue Team
Debt Rescue's reply18 Apr 2023, 09:23
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.
Debt Rescue Team