MD
Mattheus D

1 reviews | Active since Feb 2019

07 Feb 2019, 15:36

Debt Rescue Poor Service

HI,

I have been with Debt Rescue just over 3 Years now,recently dit recon of all my accounts with creditors and balances reflected on Hypen PDA statement.

2x Accounts 1x Car and Absa credit card dotn correspond,bal diff between Hypen and MFC is R30000 difference aske Debt rescue about 10x Times since last year NOvember to investige but only come back saying it can be 1-2 months behind balances but R30k makes no sense.

Seems like you have to do this yourslef and Debt Rescue cant or is not intrested. Phone 2x Times day asking for manager to call me back but no luck.

0
Replies (1)
Debt Rescue
Debt Rescue's reply07 Feb 2019, 15:44
Official
 Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team.