1 reviews | Active since Nov 2021
Debt Rescue Non Existent Client Service.
I have been trying to get a Clearance since May 2022. My journey started with Matshidiso, Trisha and now you Shaune. To say your service is pathetic or appalling is an understatement. I am very disappointed with Debt Rescue. I believe that your service end the moment you don’t get your Monthly Subscription from clients. The only person who is effective and efficient is Lucy Davis, as she confirmed that all the Paid Up Letters were in order. I think we spent about 20 minutes with Lucy and she went through the system and the Paid Up Letter below was the last one outstanding. We spoke with Lucy and she promised that someone will take the Clearance forward as I have submitted all Paid Up Letters. I suppose that all people mentioned above are using different systems in the same company as you have given me 5 different stories. I therefore give you 24 hours to consolidate your report with Lucy, as at this stage she is the one knowing her Story. Unfortunately if you do not submit my query for Clearance after the 24 hours, you give me no choice but to take this externally.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant have attended to your complain and provided you with feedback.
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant have attended to your complain and provided you with feedback.
Debt Rescue Team
Thank you for the wonderful compliment, we do appreciate it.
We value the excellent service provided to you by our team and appreciate the positive feedback received from you as our valued client. Through your compliments and positive feedback, we are be able to offer our clients a superior customer service experience.
Once again we appreciate your positive feedback and look forward to continuously serving you.
Regards,
Thank you for the wonderful compliment, we do appreciate it.
We value the excellent service provided to you by our team and appreciate the positive feedback received from you as our valued client. Through your compliments and positive feedback, we are be able to offer our clients a superior customer service experience.
Once again we appreciate your positive feedback and look forward to continuously serving you.
Regards,
