JB
Johan B
1 reviews | Active since Aug 2019
09 Jan 2023, 14:51
Debt Rescue no communication
Send email after email to customer service without any response, one of my Accounts is already paid up, with over a years worth of money overpaid, Still this get Paid, Paying extra on my Debt payment process on separate payments, Paid in the last 3 months for credit insurance 7 times instead of 3. Send email after email, no response.
Very disappointing
No Direct person to communicate with. Cant phone because I am out of country.
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Debt Rescue's replyOfficial
09 Jan 2023, 14:52Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist. It is never our intention to cause you any frustration. We confirm that one of our Complaints Resolution Consultant will attend to your complain and provide you with feedback. Debt Rescue Team
Debt Rescue's reply09 Jan 2023, 14:52
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist. It is never our intention to cause you any frustration. We confirm that one of our Complaints Resolution Consultant will attend to your complain and provide you with feedback. Debt Rescue Team