JH
Janandy H

1 reviews | Active since Oct 2021

30 Apr 2024, 09:36

Debt Rescue & MTN

The fact that neither MTN nor Debt Rescue are helping me aggravates me greatly. Everyone seems to become silent when you want to give them money, in my opinion. All I want is to pay MTN and move on. Since April 1st, I have sent multiple emails, and to date, I have only received a well-meaning response “that I will receive a reply within 24 hours” from Debt Rescue and MTN. This is ridiculous, as Debt Rescue claimed to have contacted MTN. This is a horrible service, and from what I understand, debt rescue is meant to help me.

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Replies (1)
Debt Rescue
Debt Rescue's reply30 Apr 2024, 14:49
Official
Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
      
 It is never our intention to cause you any frustration.
      
 We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
    
 Kind regards,
   
 Debt Rescue Team