TD
Tamlin D

1 reviews | Active since Mar 2020

13 Jul 2021, 09:32

Debt rescue joke

So i logged a review online and they immediately contacted me about it promising a resolution. The complaint team promised me my refund is in progress too. They sent me cancelation documents and said they will sort out my refund afterwards now they wont contact me when i email them and they dont respond. Am i some sort of joke. This people has been playing me for a fool for a month now. I WANT MY MONEY BACK

0
Replies (2)
Debt Rescue
Debt Rescue's reply14 Jul 2021, 10:37
Official
Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
 
 It is never our intention to cause you any frustration.
 
 One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
 
 Regards,
 
 Debt Rescue Team 
TD
Tamlin D's update19 Jul 2021, 00:52
Reviewer Update
I have been contacted by someone from finance stating they want my banking details for a refund however that was days ago nothing has happened. Why is this taking so long to resolve