GD
Gerhard D

1 reviews | Active since Apr 2020

24 Apr 2020, 17:05

Debt rescue dissipointed

Hi my name is Gerhard van Deventer i have been a client with debt rescue for over 5 years . No complaint until my last payment . End march 2020 should of been my last payment . Woke up to find a deduction end april wow how coul this be. So i call . Only to find the whole month the had the money to pay the last client but only decided to make a payment on the 24 mach 2020 resulting in me over paying i stay 80km away from any fnb bank it will cost me more money in petrol to reverse the debit order than i paid . Because the cant do i apparently . So disipointed

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Replies (1)
Debt Rescue
Debt Rescue's reply28 Apr 2020, 08:52
Official
Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team.