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eliza.mafoko eliza.mafoko

1 reviews | Active since Feb 2017

05 Nov 2018, 08:30

Debt Rescue - Debt Review flag still not removed from my profile after 3 months of paying up!!!

Three months ago i paid my accounts off and was told by Debt Rescue that all the information will be sent to the credit bureaus for updates. For months down the line, i try do a credit report only to find out that nothing has been done, my account is still flagged as under debt review. i sent an email to Debt Rescue to find out why and that was the only time an email was sent out to all the Credit Bureaus for updating. i called again last week to enquire about the progress and was told that i have to push the credit bureaus myself to get the to remove the debt review flag from my profile!!! After paying so much money for their services this is what i get!!! i have had a lot of experiences with this company and would not advise anyone to really use their services.

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Replies (1)
Debt Rescue
Debt Rescue's reply06 Nov 2018, 10:45
Official
 
Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team.