FvdM
Francesca van der Merwe

1 reviews | Active since Apr 2013

14 Dec 2020, 22:16

Debt Rescue: Compliment for staff member

<div>Good day It was a four year journey that I walked with Debt Rescue. There was days that I was frustrated but there was also days that things was just moving smoothly, and I am writing this review to thank one person in special, Lucy Davids. With each and every query, obstacle that I was facing, name the query or problem, Lucy sorted all my queries out. When I send an email, phone call, Lucy gave me feedback and always took ownership for my queries and requests. One thing is fore sure, Lucy Davids knows what she is doing and is definitely an asset for Debt Rescue. I hope that my compliment for Lucy will be acknowledged and that she will be rewarded as she really deserve it. Francesca van der Merwe</div>

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Replies (2)
FvdM
Francesca van der Merwe's update14 Dec 2020, 22:24
Reviewer Update

Good day
It was a four year journey that I walked with Debt Rescue. There was days that I was frustrated but there was also days that things was just moving smoothly, and I am writing this review to thank one person in special, Lucy Davids at your Call Centre. With each and every query, obstacle that I was facing, name the query or problem, Lucy sorted all my queries out. When I send an email, phone call, Lucy gave me feedback and always took ownership for my queries and requests. One thing is fore sure, Lucy Davids knows what she is doing and is definitely an asset for Debt Rescue. I hope that my compliment for Lucy will be acknowledged and that she will be rewarded as she really deserve it. Francesca van der Merwe




Debt Rescue
Debt Rescue's reply15 Dec 2020, 09:10
Official
 Good day,

Thank you for the wonderful compliment.

We value the excellent service provided to you by our employees and appreciate the positive feedback received from you as our valued client. It is through your compliments and positive criticism that we will be able to offer our clients a superior customer service experience.

Once again we appreciate your positive feedback and look forward to continuously serving you.

Regards,

Debt Rescue Team.