AG
Adri G
1 reviews | Active since Mar 2024
25 Feb 2025, 11:51
Debt Rescue - Can I trust you?
Took my money but did not settle the account. Now I am sitting with a client that is demanding money while Debt Rescue took the money and can't give me proof of payment and then hang up (twice) while taking to them. They cannot give me answers so they hang up. The Noice in the background is terrible. Very unprofessional. In one call I was transferred to reception 4 times.
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Replies (3)0
Replies (3)
Debt Rescue's replyOfficial
25 Feb 2025, 12:25Good day Antonie,
We sincerely regret to hear about your experience and appreciate you bringing this to our attention. Providing professional and efficient service to our clients is our top priority, and we take concerns like yours very seriously.
Please rest assured that we are urgently investigating this matter to provide you with the necessary feedback regarding the proof of payment and address any concerns about your interactions with our team. We understand how frustrating this must be, and we truly apologize for any inconvenience caused.
Our team will be in contact with you soon to assist in resolving this matter. Thank you for your patience.
Kind Regards
Marlize
Debt Rescue
We sincerely regret to hear about your experience and appreciate you bringing this to our attention. Providing professional and efficient service to our clients is our top priority, and we take concerns like yours very seriously.
Please rest assured that we are urgently investigating this matter to provide you with the necessary feedback regarding the proof of payment and address any concerns about your interactions with our team. We understand how frustrating this must be, and we truly apologize for any inconvenience caused.
Our team will be in contact with you soon to assist in resolving this matter. Thank you for your patience.
Kind Regards
Marlize
Debt Rescue
Debt Rescue's reply25 Feb 2025, 12:25
Official
Good day Antonie,
We sincerely regret to hear about your experience and appreciate you bringing this to our attention. Providing professional and efficient service to our clients is our top priority, and we take concerns like yours very seriously.
Please rest assured that we are urgently investigating this matter to provide you with the necessary feedback regarding the proof of payment and address any concerns about your interactions with our team. We understand how frustrating this must be, and we truly apologize for any inconvenience caused.
Our team will be in contact with you soon to assist in resolving this matter. Thank you for your patience.
Kind Regards
Marlize
Debt Rescue
We sincerely regret to hear about your experience and appreciate you bringing this to our attention. Providing professional and efficient service to our clients is our top priority, and we take concerns like yours very seriously.
Please rest assured that we are urgently investigating this matter to provide you with the necessary feedback regarding the proof of payment and address any concerns about your interactions with our team. We understand how frustrating this must be, and we truly apologize for any inconvenience caused.
Our team will be in contact with you soon to assist in resolving this matter. Thank you for your patience.
Kind Regards
Marlize
Debt Rescue
AG
Adri G's updateReviewer Update
25 Feb 2025, 13:14Just receive a phone call from a very friendly lady. Maybe this is all part of a big misunderstanding. I have hope. All my creditors were happy, it is just this one giving me problems.
AG
Adri G's update25 Feb 2025, 13:14
Reviewer Update
Just receive a phone call from a very friendly lady. Maybe this is all part of a big misunderstanding. I have hope. All my creditors were happy, it is just this one giving me problems.
Debt Rescue's replyOfficial
25 Feb 2025, 14:23Good day
I refer to our telephonic conversation.
I confirm that the payment schedules has been forwarded to the creditor in question for th matter to be resolved
Kind regards
Marlize
Debt Rescue
I refer to our telephonic conversation.
I confirm that the payment schedules has been forwarded to the creditor in question for th matter to be resolved
Kind regards
Marlize
Debt Rescue
Debt Rescue's reply25 Feb 2025, 14:23
Official
Good day
I refer to our telephonic conversation.
I confirm that the payment schedules has been forwarded to the creditor in question for th matter to be resolved
Kind regards
Marlize
Debt Rescue
I refer to our telephonic conversation.
I confirm that the payment schedules has been forwarded to the creditor in question for th matter to be resolved
Kind regards
Marlize
Debt Rescue