sM
simon M
1 reviews | Active since Aug 2012
13 Mar 2021, 06:50
Debt Rescue
I am under Debt Review with the company called Debt Rescue. I realised in my monthly statement that they’re paying a wrong account. On my statement they are paying Virgin Money Credit Card. I don’t have debt with them. ABSA Credit Card does not reflect on the statement. My biggest issue with Debt Rescue, they don’t respond to their emails or phone calls. This is extremely frustrating. The monthly statement also doesn’t come every month.
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Debt Rescue's replyOfficial
15 Mar 2021, 08:58Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
Debt Rescue's reply15 Mar 2021, 08:58
Official
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.
Regards,
Debt Rescue Team