Debt Rescue

July 2021 I app**** for debt review and was accepted by Debt Rescue and they immediately started deductions from my salary end July. My home loan with Standard Bank was not in arrears at that time. In October I received home loan statement and there was no payment made to it. thus in arrears. I enquired and received no proper feedback in this regard and in the mean Standard Bank informed me that they are not aware of my debt review and have handed my account for collection and ADRS. On a monthly basis after deducting from salary the sent me statement indicating that they have distributed the funds accordingly but home loan statement does not reflect these payments I thus requested to be refunded and be cancelled am to date still waiting for the refund so that I can settle my accounts accordingly. Please assist in this regards as I need to make payment for my home so that its up to date