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Sonja T
1 reviews | Active since Mar 2024
18 Mar 2024, 15:30
Debt Counselling that never happened
I app**** for debt review in 2018 but did not go through with it because School Fees do not qualify for debt review. Even though we did not go through with the debt counselling, and it never went to court, Debt Rescue SA still has us listed as being under debt review. We are now not able to qualify for house rental. How do companies get away with this?
Helpful (0)
Replies (6)0
Replies (6)
Debt Rescue's replyOfficial
18 Mar 2024, 15:59 Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
Debt Rescue's reply18 Mar 2024, 15:59
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
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Sonja T's updateReviewer Update
18 Mar 2024, 16:01This was NOT a compliment it was a COMPLAINT
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Sonja T's update18 Mar 2024, 16:01
Reviewer Update
This was NOT a compliment it was a COMPLAINT
Debt Rescue's replyOfficial
18 Mar 2024, 16:02 Good day, Thank you for the wonderful compliment, we do appreciate it. We value the excellent service provided to you by our team and appreciate the positive feedback received from you as our valued client. Through your compliments and positive feedback, we are able to offer our clients a superior customer service experience. Once again, we appreciate your positive feedback and look forward to continuously serving you.
Debt Rescue's reply18 Mar 2024, 16:02
Official
Good day, Thank you for the wonderful compliment, we do appreciate it. We value the excellent service provided to you by our team and appreciate the positive feedback received from you as our valued client. Through your compliments and positive feedback, we are able to offer our clients a superior customer service experience. Once again, we appreciate your positive feedback and look forward to continuously serving you.
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Sonja T's updateReviewer Update
18 Mar 2024, 16:25An automated reply thanking a customer for a compliment that is a complaint
Just shows you
Just shows you
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Sonja T's update18 Mar 2024, 16:25
Reviewer Update
An automated reply thanking a customer for a compliment that is a complaint
Just shows you
Just shows you
ST
Sonja T's updateReviewer Update
18 Mar 2024, 16:25This was NOT a compliment it was a COMPLAINT
ST
Sonja T's update18 Mar 2024, 16:25
Reviewer Update
This was NOT a compliment it was a COMPLAINT
Debt Rescue's replyOfficial
19 Mar 2024, 08:40Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
Debt Rescue's reply19 Mar 2024, 08:40
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team