BM
BEAUTY M

1 reviews | Active since Nov 2015

25 Oct 2022, 12:17

Creditors not paid

<div>2 of my accounts have been handed over because they are not paying although I am still honoring my debt review instalment. it's been over a month now and I am getting calls every day from creditors collection attorneys. Debt rescue only collects monthly fee from me and not offering after care, it's not a new business to them so they don't care. Easton-Berry is charging me for all the calls they do to me (which I should not be getting)</div>

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Replies (4)
Debt Rescue
Debt Rescue's reply25 Oct 2022, 14:28
Official
Good day, 
 
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
  
 It is never our intention to cause you any frustration.
  
We confirm that one of our Complaints Resolution Consultant have attended to your complain and provided you with feedback.

Debt Rescue Team 


BM
BEAUTY M's update25 Oct 2022, 15:56
Reviewer Update
Feedback I received was last week and yet I am still getting calls from Easton-Berry otherwise I wouldn't be posting my frustration here.
BM
BEAUTY M's update26 Oct 2022, 15:38
Reviewer Update
Thank you Bongani did reach out to me today, pity I had to take these steps in order to get your attention. Hoping this matter will be resolved soon and we can put this to rest. Thank you for the reply messages and updates
Debt Rescue
Debt Rescue's reply28 Oct 2022, 10:05
Official
Good day.

Thank you for the positive response, once again we really apologise for the inconvenience caused.

Regards