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Nomvelo N
1 reviews | Active since May 2021
04 Dec 2023, 10:28
Clearance letter from Debt Rescue
I was under debt review with Debt Rescue, and I have fully paid all the accounts and submitted settlement letters to Debt Rescue for the clearance letter. I have been waiting for the clearance letter for the last three months with no avail, I have been sending emails to the clearance department and no one is responding to my emails. I need the clearance letter and Debt Rescue is not treating this matter as an emergency.
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Debt Rescue's replyOfficial
04 Dec 2023, 10:45Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue's reply04 Dec 2023, 10:45
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,