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Anthony D

1 reviews | Active since Jul 2019

30 May 2024, 16:23

Cancel my Debit Order sms, for G$D sake.

I was with debt recue for a few years, whilst I must warn you, what people do not see and in the fine print is something you need to know, if you are placing debts in debt rescue's hands, remember, it is like you start again with your loans, only they are split over 5 years, so if you 3 years into your car, you end up having to do another 5 years and pay more for that car in the end, in any event, this is not my complaint.

My complaint is that I have been off their records for a few months now, in fact since December last year, all my debts are paid off, yet I still get monthly reminders, hell I even got an attorney collection letter from them.

My debts have been paid, accounts settled, I have relocated to Canada and these guys don't get it right, I have sent them numerous messages, yet still they are totally useless when it comes to administration, and let me ask this, why trust them with something so sensitive and serious if they cannot even get this right.

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Replies (2)
Debt Rescue
Debt Rescue's reply30 May 2024, 21:54
Official
Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
     
It is never our intention to cause you any frustration.
     
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
   
Kind regards,
  
Debt Rescue Team 
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Anthony D's update01 Jun 2024, 02:29
Reviewer Update
It will snow in South Africa the day Debt Rescue get this one thing right. LOL

I have heard these words before and nothing gets done, lets see how successful I am this time.