LP
Louanne P
1 reviews | Active since Nov 2014
18 Jul 2022, 08:11
BALANCE INCORRECT AND INCOMPLETE
I have been dealing with debt rescue since 2017 and if I knew what I know now, I would never have taken that step. When you try and get balances or settlement balances, it takes them months to get you the amounts. And when you get the balances, the amounts outstanding are totally different than their statements. I have been trying to get my balances now for 3 weeks without success. Out of my 10 creditors, they have only supp**** me with 6 balances.
Helpful (0)
Replies (3)0
Replies (3)
Debt Rescue's replyOfficial
18 Jul 2022, 14:52Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.
Debt Rescue Team
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.
Debt Rescue Team
Debt Rescue's reply18 Jul 2022, 14:52
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.
Debt Rescue Team
It is never our intention to cause you any frustration.
One of our Complaints Resolution Consultant will attend to your complain and provide you with feedback.
Debt Rescue Team
LP
Louanne P's updateReviewer Update
20 Jul 2022, 10:24Two days have gone by now after the e-mail from Debt Rescue Team and STILL NO phone call, e-mail, or message. Is this how you deal with ALL your customers.
LP
Louanne P's update20 Jul 2022, 10:24
Reviewer Update
Two days have gone by now after the e-mail from Debt Rescue Team and STILL NO phone call, e-mail, or message. Is this how you deal with ALL your customers.
LP
Louanne P's updateReviewer Update
25 Jul 2022, 08:33Good day.
A whole week after my first post and NOTHING has been received or done as yet. This is what you call first class service???
A whole week after my first post and NOTHING has been received or done as yet. This is what you call first class service???
LP
Louanne P's update25 Jul 2022, 08:33
Reviewer Update
Good day.
A whole week after my first post and NOTHING has been received or done as yet. This is what you call first class service???
A whole week after my first post and NOTHING has been received or done as yet. This is what you call first class service???