IE
Ian E
1 reviews | Active since Sept 2021
05 Sept 2022, 15:08
Bad Service.
Bad Service! After a couple of years of payment to Debt Rescue they let one of my accounts slip and now i am being harassed by Legal firm seeking payment from me. I feel this is terrible service and utterly disappointing. I pay my service fees to Debt Rescue every month. I've never missed a payment. But due to their service i am not even able to upgrade my cellphone contract.
Utterly disappointed!
Helpful (0)
Replies (5)0
Replies (5)
Debt Rescue's replyOfficial
05 Sept 2022, 15:16Good day.
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
Kindly provide us with your ID Number as we are unable to locate you on any of our systems.
Regards,
Debt Rescue.
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
Kindly provide us with your ID Number as we are unable to locate you on any of our systems.
Regards,
Debt Rescue.
Debt Rescue's reply05 Sept 2022, 15:16
Official
Good day.
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
Kindly provide us with your ID Number as we are unable to locate you on any of our systems.
Regards,
Debt Rescue.
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
Kindly provide us with your ID Number as we are unable to locate you on any of our systems.
Regards,
Debt Rescue.
IE
Ian E's updateReviewer Update
05 Sept 2022, 15:28Contact me and I'll give you my ID number. If it's not too much trouble! I'm definitely not posting my id number on a public platform!
IE
Ian E's update05 Sept 2022, 15:28
Reviewer Update
Contact me and I'll give you my ID number. If it's not too much trouble! I'm definitely not posting my id number on a public platform!
Debt Rescue's replyOfficial
05 Sept 2022, 16:27Good day.
We have asked one of our consultants to give you a call and assist you.
Regards.
We have asked one of our consultants to give you a call and assist you.
Regards.
Debt Rescue's reply05 Sept 2022, 16:27
Official
Good day.
We have asked one of our consultants to give you a call and assist you.
Regards.
We have asked one of our consultants to give you a call and assist you.
Regards.
IE
Ian E's updateReviewer Update
05 Sept 2022, 16:44No need to. Already spoke to one of your consultants. If i don't follow up on my accounts and remind your staff to follow up it would have been probably 10 times worse! Paying you guys for a service and i must follow up on what's happening to my accounts. Sorry to say, but it's utterly poor customer service!
IE
Ian E's update05 Sept 2022, 16:44
Reviewer Update
No need to. Already spoke to one of your consultants. If i don't follow up on my accounts and remind your staff to follow up it would have been probably 10 times worse! Paying you guys for a service and i must follow up on what's happening to my accounts. Sorry to say, but it's utterly poor customer service!
Debt Rescue's replyOfficial
06 Sept 2022, 11:44Good day.
Kindly respond to our emails so that we can assist you.
Regards.
Debt Rescue.
Kindly respond to our emails so that we can assist you.
Regards.
Debt Rescue.
Debt Rescue's reply06 Sept 2022, 11:44
Official
Good day.
Kindly respond to our emails so that we can assist you.
Regards.
Debt Rescue.
Kindly respond to our emails so that we can assist you.
Regards.
Debt Rescue.