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mary M

1 reviews | Active since Oct 2016

25 Oct 2016, 10:21

bad service

<p>We app**** for debt rescue because we are over indebted. When we contacted them they promised to reduce our repayments by 60% but it's not happening. Every month it's going up. There is this particular account that we wanted to be reduced and it was not it was left out. Some of the debtors I had to call myself to negotiate but we paid for services at debt rescue. When you send send them emails they take days to replyrics buthe you were promised that they will be available 24/7</p>

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Replies (2)
Debt Rescue
Debt Rescue's reply25 Oct 2016, 10:49
Official

Good day,

Thank you for raising the above concerns.

We will contact you shortly to assist with providing clarity on the status of your accounts.

Regards,

Debt Rescue Team

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mary M's update07 Nov 2016, 19:19
Reviewer Update

Still no joy on this complaint