RF
Rochelle Fölscher

1 reviews | Active since Oct 2023

18 Oct 2023, 15:54

BAD BAD BAD CUSTOMER SERVICE

Wanted to go under debt review , as recommended by a colleague I started with Debt Rescue . Still in the beginning of the process , before all documents were signed and accepted I emailed the company to cancel , phoned them numerous times with no success. 3 months later I am still waiting for a call back or return email , only get told someone will phone me back . This is awful. No customer service whatsoever.

0
Replies (1)
Debt Rescue
Debt Rescue's reply19 Oct 2023, 07:22
Official
Good day, 
 
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
      
 It is never our intention to cause you any frustration.
      
 We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
    
 Kind regards,
   
 Debt Rescue Team