APPAULING SERTVICE - 6 MONTHS LATER STILL NO CLEARANCE

Once again I have been trying to get assistance from Debt rescue regarding my clearance from the credit bureau and no response from Levonna Jordaan who I sent the e-mail to. No surprises there because the whole process to get cleared has been an absolute nightmare. I started this process and paid everything off in April and 6 months my credit record has still not been updated. It seems like you guys are happy to be in contact when you need to take out money bet thereafter you couldn't careless. This is not the first review I've given about you guys, it seems this is the only way I get the attention I need. I spoke to XDS yesterday and they say you guys have not sent through all the paperwork needed to get a clearance, they never received anything from you. Can someone please contact me urgently to tell me what the hell is going on otherwise I will be writing a review everyday until I get answers. Absolutely appaulled.