DF
Debra F

1 reviews | Active since Aug 2009

10 Feb 2022, 12:04

Appalling service

By far the most unprofessional and inefficient company that I have ever had the misfortune to engage with. More than a year down the road I am suddenly advised that my application has been withdrawn. This despite having sent mountains of original documents and having paid the installment every month without fail. The financial losses incurred during the pandemic were for me personally, absolutely mortifying and devastating to now find that I am back to square one. And sending emails is pointless, Debt Rescue never reply. I shall be reporting this to the National Credit Bureau.

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Replies (2)
Debt Rescue
Debt Rescue's reply10 Feb 2022, 13:19
Official
Good day,  Thank you for bringing this matter to our attention and affording us the opportunity to assist.
 
 It is never our intention to cause you any frustration.
 
 One of our Complaints Resolution Consultant tried calling you but there was no answer.

Debt rescue
DF
Debra F's update07 Mar 2022, 11:31
Reviewer Update
I am still waiting for your response to my email.