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Megan M
1 reviews | Active since Feb 2024
04 Feb 2024, 08:33
ANSWER ME!
Bonolo has absolutely zero interest in his job, I’ve been waiting since the 16th of January for a proper response and I’ve yet to receive one. I have asked to be referred to his manager. I’ve been ignored. My last 2 payments haven’t been distributed, why? Now they’re saying i need to reverse the payments Ive made, HOW? PLEASE TELL ME HOW YOU EXPECT ME TO DO THAT ! PLEASE TELL ME WHY I HAD TO WAIT 7 HOURS FOR A RESPONSE FROM YOU BONOLO. If you had answered me in a timely fashion, I wouldn’t have to resort to this. I’ve logged chats on your whatsapp line, also no answer.
I am tired of this now, I would please like to speak to someone who wants to do their job, and who is able to do it properly.
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Replies (1)Debt Rescue's replyOfficial
04 Feb 2024, 10:26Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
Debt Rescue's reply04 Feb 2024, 10:26
Official
Good day, Thank you for bringing this matter to our attention and affording us the opportunity to assist.
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
It is never our intention to cause you any frustration.
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
Kind regards,
Debt Rescue Team
