JR
Johan R

1 reviews | Active since Mar 2014

04 Dec 2020, 07:40

A new excuse every day....

Been paying Debt Rescue since 2015 every month and the end is not nearly in sight. A very bad decision from my side to do debt review. Over the past few months Debt Rescue deducted nearly R10000 more than what they supposed to. Lesson learned study your statements every month. Managed to get them to pay half of the money back with the balance to be paid end November as soon as they debited my account on 25 October. Sadly now it is only excuses and more excuses! Really bad customer service.....or maybe it is not just me that is cash strapped?? If possible avoid debt review at all cost, it is an endless money pit that will hurt you financially for the next 10 years of your life. If you have to do it avoid Debt Rescue!

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Replies (1)
Debt Rescue
Debt Rescue's reply04 Dec 2020, 10:16
Official
 Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to assist.

It is never our intention to cause you any frustration.

One of our Complaints Resolution Consultant will investigate the matter at hand and avail you with feedback to your provided contact details.

Regards,

Debt Rescue Team.