PW
Petro W

1 reviews | Active since Apr 2024

24 May 2024, 19:45

7 Years battling to get cleared after payments were deducted and paid over!

I am still under debt review and after 2017 - my account was debited every month and payments were made as per instructions. When paid up I, Debt Rescue stopped the deductions and my clearance was supposed to be started - UP TO DATE I AM NOT CLEARED AND DID NOT RECEIVE ALL THE PAID UP LETTERS THAT DEBT RESCUE SAID THEY WILL COLLECT AS THEY MADE PAYMENTS.

EVERY DAY I ENQUIRE ABOUT THIS AND EVERY DAY I GET THEIR AUTOMATED RESPONSE EVEN WHEN I PHONED I ALWAYS GETS THE SAME ANSWER - WE WILL COME BACK TO YOU

FOR 7 YEARS I AM BATTLING TO GET THIS RESOLVED.

And now they will read this review (not my first one) and I will again get the same automated response!!

Very bad experience and I can not recommend them.

0
Replies (1)
Debt Rescue
Debt Rescue's reply24 May 2024, 20:03
Official
 
Good day, 
 
Thank you for bringing this matter to our attention and affording us the opportunity to assist.
     
It is never our intention to cause you any frustration.
     
We confirm that one of our Complaints Resolution Consultant will attend to your complaint and provide you with feedback.
   
Kind regards,
  
Debt Rescue Team