DEBT COUNSELLING

MY NAME IS NAZ MY NO IS ********** 917. I HAVE APP**** FOR DEBT COUNSELLING WITH DEBTMEND, THEY DID NOT TAKE THE FIRST INSTALLMENT AND THEY MESSED UP. NOW THAT I WANT TO CANCEL THEY REFUSE AND THEY CHARGING ME A FEE OF ALMOST 77000.00. I NEED HELP ASAP PLEASE