Debt-Mate debt review company punishes me for taking back the power to pay off my credit card debt at Absa

Thank you for the opportunity. On the 1st of February, I wrote the following letter, and I have not received any response:

Good day,

I have attached 2 documents for your reference requesting Sudeer Joseph to please revisit my credit score report and provide a truthful assessment report.

The attached letter from Nimble Credit Solutions dated 2024-07-19 confirms the account settlement agreement with Absa.

The credit card with Absa, the only debt I had, had therefore been cleared. I know that if I stayed with Debt Mate, I would still be indebted. Evidence can be seen in the several email conversations I have had with Debt Mate concerning the matter.

In five working days, I will check my credit score again to see if the Sudeer Joseph report concerning my credit status has changed to reflect the truth.

Thank you for your assistance.

Regards,

Joyce Sukumane. ID: ***.

It saddens me to have to write this kind of review. However, I feel that I have to because I believe that to not revisit the bad report was done in bad faith, to punish me because I pulled out to pay the dbt myself realising that I would never pay off Absa. I would never encourage people to subscribe to this company.