MISLEADING ****MERS AND WRONGFULLY PLACED UNDER DEBT REVIEW

These ****mers they call themselves DC Partner for Debt Help (PTY LTD). Last year I took out a personal loan with Sanlam in August 2024, and since September I have been paying it regularly without any issues.

However, in February 2025, I received an unexpected call from a man named Mr. Ayanda Gwala, who claimed to be from Debt Help. He had all my personal financial information and told me that Sanlam was overcharging me on my loan, beyond what is permitted by the National Credit Regulator (NCR). He claimed that their company works as an overseer or inspector to ensure that credit providers are not overcharging clients.

He then said he would liaise with Sanlam and asked me to open my banking app to approve a DebiCheck mandate so that Sanlam could start deducting the “correct” amount. As soon as I approved the mandate, I noticed that the payment details on my app changed from Sanlam to Debt Help. I asked Mr. Gwala multiple times whether this meant I was being placed under debt review, and he repeatedly denied it, saying they don’t handle debt review and that others deal with that.

Months later, I received a call from another company informing me that my name was listed under debt review. They offered to help me remove it. I was shocked, as I never consented to be placed under debt review and was misled into doing so.

I feel very disturbed and misled by Mr. Ayanda Gwala. Their contact numbers are now unreachable, and I don’t know what to do. I want my name removed from debt review, as I never agreed to it. Hellopeter can you please warn other consumers out there and also help me to reach this information to this company because I need their answers to rectify all this.